Return & Refund Policy

Thank you for shopping at Pasarstore! We want you to be completely satisfied with your purchase, and we are committed to offering a positive shopping experience. Please read our return and refund policy below to ensure a smooth process.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, the following conditions must be met:

  • The item must be unused, in its original condition, and in the original packaging.
  • The item must be purchased directly from Pasarstore via our website: pasarstore.com.

If you have received a damaged or defective item, please contact us immediately, and we will assist you with the return process.

How to Return:

  1. Contact us at support@pasarstore.com or call us at +1 636-489-8005 within 30 days of receiving your order.
  2. Provide your order number and details about the product you wish to return.
  3. We will provide you with instructions on how to return the item.

Return Shipping Cost:

  • If the return is due to a mistake on our part (e.g., wrong or damaged item), Pasarstore will cover the return shipping cost.
  • If the return is due to the customer changing their mind or ordering incorrectly, the customer will be responsible for the return shipping costs.

Refunds

Once we receive your returned item and confirm it meets our return policy conditions, we will process your refund. The refund will be issued to the original payment method.

Refund Processing Time:

  • The refund will be processed within 7 business days after we receive the returned product.
  • Please note that the time it takes for the refund to appear in your account may vary depending on your payment method or bank.

Order Cancellations

If you wish to cancel your order, please contact us immediately before 5:00 pm on the day of purchase. If your order has already been processed or shipped, we will not be able to cancel it.

Shipping Information

  • We offer Free Shipping on all orders within the United States.
  • Orders are processed within 1-2 business days after payment confirmation.
  • Transit time for orders is typically 5-7 business days, with a total delivery time of 6-9 business days.
  • Our shipping method is Free Shipping, and we only ship to locations within the United States.

Contact Us

If you have any questions or concerns about our return or refund policy, feel free to reach out to us at:

  • Phone: +1 636-489-8005
  • Email: support@pasarstore.com
  • Business Hours: Monday - Friday, 09:00 am - 05:00 pm (EST)
  • Address: 110 South St, New York, NY 10038, United States

Thank you for shopping with Pasarstore! We appreciate your business and are here to assist you every step of the way.